Our Mission in Action
Our mission is simple yet powerful: to reinvent the health experience, one conversation at a time. Built by healthcare leaders, EmpowerHealth delivers AI-powered engagement that transforms member and patient interactions into meaningful connections—closing care gaps, reducing costs, and driving measurable outcomes.
With over a decade of proven success, we’re the trusted partner for health plans and systems ready to innovate.
Conversational AI
Who is This For?
For Health Plans, Health Systems, Pharmacy Benefit Managers, and Other Health Service Organizations
Personalized Member Journeys
Omnichannel Engagement
We outreach to members via voice, text and/or secure chat—fully synchronized so data is never lost. With a human-like voice, our virtual assistant understands complex health terminology, delivering natural, accurate conversations across every channel.
Compliance-Driven Conversations
Supervised Conversational AI
Our AI-powered, virtual health assistant operates in a controlled, supervised learning environment, built on custom frameworks designed with you. It never searches the internet for answers, ensuring consistent, compliant, and trustworthy health engagement every time.
Expert Insights
Data-Driven Engagement
We uncover care gaps and barriers through meaningful conversations, not simple questions. Our custom conversational frameworks provide follow-up resources or escalations, freeing your team for high-value tasks while delivering actionable insights and improved outcomes.
Improving Health, One Conversation at a Time
Proven Results at Scale
12 Million Individuals
We have outreached to 12M+ individuals—Medicare, Medicaid, Commercial—across all 50 states.
65% Engagement Rate
We achieve an average engagement rate of 65%, reflecting strong interaction and connection with our virtual health assistant.
20X Reduction in Costs
Our virtual health assistant serves as a powerful workforce multiplier for your call center or care team, reducing operational spend.
Why Healthcare Leaders Choose EmpowerHealth
Dedicated to Healthcare.
By Healthcare Leaders.
EmpowerHealth was built by healthcare leaders for healthcare organizations. With deep industry expertise and a singular focus on healthcare, we deliver AI-powered engagement solutions that drive better outcomes and measurable results—purpose-built to meet the unique challenges of the healthcare ecosystem.
Certified. Compliant. Trusted.
We are HITRUST certified, TCPA and HIPAA compliant, and approved by major health plans' rigorous security and AI/ML reviews.
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Plus, our AI-powered virtual health assistant operates in a supervised learning environment—it doesn't search the internet, ensuring consistent, compliant, and secure engagement every time.
Trusted Across Healthcare Companies
EmpowerHealth serves the nation's largest health plans, top-tier PBMs, regional health systems, and emerging healthcare innovators—delivering the same exceptional engagement whether you serve 10,000 members or 10 million.
FAQs
Explore common questions about our solutions and healthcare engagement.
Question:
How do I get started with EmpowerHealth?
Answer:
To begin using EmpowerHealth, simply reach out to our team, schedule a demo, and start exploring the various solutions and patient engagement strategies available.
Question:
How long does implementation take?
Answer:
Once contracting and project details are finalized, most clients are fully live with our conversational AI solution within 3–6 weeks. Our team manages a streamlined onboarding process designed to minimize the lift for your internal resources while accelerating time‑to‑value.
Question:
What systems can you integrate with?
Answer:
We support flexible integrations and can transmit the member data we capture directly into your existing systems. This includes EMRs, CRMs, HIEs, data warehouses, and other plan or member management platforms. Our team can configure secure APIs to ensure seamless data flow into the tools you already use.