Articles

EmpowerHealth is on the Cutting Edge of Digital Health

Articles

AI: A game-changer for Medicare patients

Artificial intelligence (AI) has emerged as a game-changer in revolutionizing healthcare for Medicare patients. By harnessing the power of AI technologies, healthcare providers can deliver personalized, efficient, and effective care, addressing the unique needs of everyone. Here are some keyways in which AI is transforming care for Medicare patients:


Early Detection and Prevention: One of the crucial aspects of healthcare for Medicare patients is early detection and prevention of diseases. AI-driven algorithms can analyze vast amounts of patient data, including medical records, laboratory results, and genetic information, to identify patterns and markers that may indicate potential health risks. By detecting these risks early on, healthcare providers can intervene proactively, implement preventive measures, and ultimately reduce hospitalizations and improve patient outcomes.


Precision Medicine: Every patient is unique, and their healthcare needs may vary. AI algorithms can analyze individual patient data, including medical history, genetic factors, lifestyle, and demographics, to develop personalized treatment plans. This approach, known as precision medicine, ensures that Medicare patients receive tailored therapies and interventions that are most likely to be effective for their specific condition. This not only improves patient outcomes but also reduces unnecessary medical procedures and medications, leading to cost savings.


Efficient Diagnosis and Medical Imaging: Timely and accurate diagnosis is paramount in providing quality healthcare to Medicare patients. AI-powered diagnostic tools can analyze medical images, such as X-rays, MRIs, and CT scans, with high accuracy and speed. These tools can assist healthcare professionals in detecting abnormalities, identifying potential diseases, and making more precise diagnoses. By reducing the chances of misdiagnosis or delayed diagnosis, AI technology improves patient prognosis and enables timely initiation of treatments.


Remote Patient Monitoring: Managing chronic conditions and ensuring patient compliance with treatment plans are ongoing challenges in caring for Medicare patients. AI enables remote patient monitoring through wearable devices and mobile applications that collect real-time health data, such as heart rate, blood pressure, and glucose levels. Healthcare providers can remotely monitor patients' health status, assess changes or abnormalities, and intervene when necessary. This not only improves patient convenience but also reduces the need for frequent hospital visits, ultimately lowering healthcare costs.


Predictive Analytics and Population Health Management: AI algorithms can analyze large datasets and identify patterns that may predict health risks or complications for Medicare patients. By leveraging predictive analytics, healthcare providers can identify individuals at higher risk of developing certain conditions or experiencing adverse events. This enables targeted interventions, such as lifestyle modifications or preventive screenings, to mitigate these risks and improve patient outcomes. Moreover, AI-powered population health management systems can analyze demographic data, disease prevalence, and healthcare utilization patterns to better allocate resources and improve overall healthcare delivery.


Enhanced Patient Engagement and Education: AI-powered virtual assistants and chatbots can provide Medicare patients with real-time, personalized health information and support. These virtual nurse assistants can answer questions, provide medication reminders, and offer lifestyle recommendations, promoting patient engagement and adherence to treatment plans. By empowering patients with knowledge and resources, AI technology fosters active participation in their own healthcare, leading to improved health outcomes. We offer these services at EmpowerHealth, and would love for you to learn more about how we can positively impact your patient population.


The integration of AI in healthcare has the potential to revolutionize care for Medicare patients. From early disease detection to precision medicine, remote patient monitoring, and predictive analytics, AI offers immense opportunities to enhance patient outcomes, improve efficiency, and reduce healthcare costs. As healthcare providers continue to embrace AI-driven technologies, the future of healthcare for Medicare patients looks promising, with personalized, timely, and effective care at the forefront.

Read More
AI-Enabled Decision Support Systems: Ensuring Quality and Safety in Healthcare

One significant way in which AI is transforming care for Medicare patients is through the development and implementation of AI-enabled decision support systems. These systems utilize advanced algorithms and machine learning techniques to assist healthcare providers in making informed clinical decisions, improving the quality and safety of patient care.


AI decision support systems can analyze vast amounts of patient data, including medical records, lab results, imaging studies, and clinical guidelines, to provide evidence-based recommendations and treatment options. By leveraging this wealth of information, healthcare providers can deliver personalized and precise care to Medicare patients, taking into account their unique characteristics, medical history, and comorbidities.


These systems can assist healthcare providers in several ways:

Accurate Diagnosis: AI algorithms can aid in the diagnostic process by analyzing patient data and identifying patterns or anomalies that may indicate specific conditions or diseases. By incorporating machine learning models trained on a vast array of medical cases, AI decision support systems can enhance the accuracy and speed of diagnoses, reducing the occurrence of misdiagnosis or delayed diagnosis.


Treatment Planning: AI decision support systems can help healthcare providers develop individualized treatment plans for Medicare patients. By considering various factors such as age, medical history, genetics, lifestyle, and comorbidities, these systems can suggest tailored treatment options, medication regimens, and preventive interventions. This personalized approach not only improves patient outcomes but also reduces the risk of adverse drug events and unnecessary treatments.


Medication Management: Medication errors and adverse drug events are significant concerns in healthcare, particularly for Medicare patients who often take multiple medications. AI decision support systems can assist healthcare providers in prescribing the appropriate medications, considering factors such as drug interactions, contraindications, and dosage adjustments based on renal or hepatic function. These systems can also provide real-time alerts and reminders to healthcare providers, improving medication safety and adherence.

Clinical Decision Making: AI decision support systems can analyze patient data, medical literature, and clinical guidelines to provide evidence-based recommendations for specific clinical scenarios. For example, these systems can help healthcare providers determine the most appropriate diagnostic tests or imaging studies for a particular patient, interpret test results, or guide the management of complex medical conditions. By incorporating the latest advancements in medical knowledge and research, AI decision support systems support healthcare providers in making well-informed decisions.


Risk Stratification and Predictive Analytics: By analyzing patient data from various sources, including electronic health records, wearables, and genetic information, AI decision support systems can identify Medicare patients at higher risk of developing complications, hospital readmissions, or adverse events. These systems can provide predictive analytics, enabling proactive interventions and preventive measures to mitigate these risks. By stratifying patients based on their risk profile, healthcare providers can allocate resources efficiently and optimize care delivery.


In summary, AI-enabled decision support systems have the potential to significantly enhance the quality and safety of care for Medicare patients. By leveraging AI algorithms and machine learning techniques, these systems can assist healthcare providers in accurate diagnosis, personalized treatment planning, medication management, clinical decision making, and risk stratification. As healthcare continues to integrate AI-driven technologies, the future of care for Medicare patients looks promising, with improved outcomes, reduced healthcare costs, and enhanced patient experiences.

Read More
Revolutionizing Healthcare: Exploring the Future of Patient Population Management

In the ever-evolving field of healthcare, one aspect that has garnered significant attention in recent years is patient population management. It’s one of the primary use cases of EmpowerHealth, as we manage patient populations for providers, Heath Systems and Health plans. With the increasing prevalence of chronic diseases and an aging population, healthcare providers are faced with the challenge of managing a larger number of patients and ensuring their well-being. The future of patient population management lies in revolutionizing traditional healthcare approaches through the implementation of advanced technologies and data-driven strategies. This article will explore the transformative potential of patient population management and its implications for the future of healthcare.


The importance of patient population management 


Patient population management plays a crucial role in healthcare today and will continue to be of utmost importance in the future. As the prevalence of chronic diseases continues to rise and the population ages, healthcare providers are tasked with managing a larger number of patients and ensuring their well-being. 


One of the key reasons why patient population management is essential is its ability to improve the quality of care provided to patients. By taking a proactive approach and implementing data-driven strategies, healthcare providers can identify high-risk patients, monitor their health conditions, and intervene early to prevent complications or hospitalizations. This not only improves patient outcomes but also reduces healthcare costs by minimizing the need for expensive treatments or emergency services.


In addition, patient population management enables healthcare providers to optimize resource allocation and enhance operational efficiency. By gaining insights into the specific needs and characteristics of their patient population, providers can tailor their services and allocate resources more effectively. This ensures that patients receive the right level of care at the right time, minimizing unnecessary visits or hospitalizations and maximizing the efficiency of healthcare delivery.


Furthermore, patient population management facilitates the implementation of preventive care measures and population health initiatives. By analyzing population data and identifying common risk factors or trends, healthcare providers can develop targeted interventions, educational campaigns, and preventive strategies. This proactive approach not only improves individual health outcomes but also has a positive impact on the overall health of the population, leading to a healthier society.


Lastly, patient population management is crucial for improving care coordination and collaboration among healthcare providers. By implementing advanced technologies and data-driven systems, providers can securely share patient information, coordinate care plans, and facilitate seamless transitions between different healthcare settings. This ensures continuity of care, reduces medical errors, and enhances the overall patient experience.


In conclusion, patient population management is of utmost importance in healthcare, both now and in the future. By implementing advanced technologies, data-driven strategies, and proactive interventions, healthcare providers can improve patient outcomes, optimize resource allocation, implement preventive care measures, and enhance care coordination. With the transformative potential of patient population management, the future of healthcare holds great promise for improved healthcare delivery and improved patient well-being.

To find out more about how we can help save costs and improve the efficiency of managing your patient population, schedule some time with the team at EmpowerHealth here.

Read More
Revolutionizing Healthcare: How AI is Transforming Care for Medicare Patients

As technology continues to advance, it has found its way into numerous industries, bringing about significant changes and improvements. The healthcare sector is no exception. In recent years, there has been a growing reliance on artificial intelligence (AI) in healthcare, particularly in the care of Medicare patients. This blog explores how AI is revolutionizing healthcare and transforming the way care is provided to Medicare patients. From personalized treatments to improved patient monitoring, AI is reshaping the future of healthcare for the better. 

The importance of revolutionizing healthcare

Revolutionizing healthcare through the use of artificial intelligence (AI) is not just a trend or a buzzword; it is a critical step towards improving the quality of care for Medicare patients. The aging population and increasing healthcare demands have put a strain on the existing healthcare system, making it imperative to find innovative solutions that can enhance patient outcomes and reduce healthcare costs.

AI has the potential to transform healthcare by providing personalized and efficient care to Medicare patients. Here are some key reasons why revolutionizing healthcare using AI is of utmost importance:


1. Personalized Treatment:
Every patient is unique, and their healthcare needs may vary. AI algorithms can analyze vast amounts of patient data, including medical records, genetic information, and lifestyle factors, to develop personalized treatment plans. By tailoring treatments to individual patients, healthcare providers can improve patient outcomes and reduce unnecessary interventions or medications.


2. Improved Diagnostic Accuracy: Misdiagnosis or delayed diagnosis can have serious consequences for Medicare patients. AI-powered diagnostic tools can analyze medical images, such as X-rays, MRIs, and CT scans, with high accuracy and speed, assisting healthcare professionals in making more precise diagnoses. This can lead to early detection of diseases, better treatment planning, and improved patient prognosis.


3. Predictive Analytics: AI algorithms can analyze large healthcare datasets to identify patterns and predict outcomes. This can be especially beneficial for Medicare patients who may have multiple chronic conditions or complex medical histories. By predicting potential health risks or complications, healthcare providers can intervene earlier, prevent hospitalizations, and improve patient management.


4. Remote Patient Monitoring: With the help of AI, remote patient monitoring becomes more accessible and efficient. Wearable devices and mobile applications can collect real-time health data, such as heart rate, blood pressure, and glucose levels, allowing healthcare providers to remotely monitor patients' health status. This not only enables timely interventions but also reduces the need for frequent hospital visits, improving patient convenience and reducing healthcare costs.


5. Enhanced Administrative Efficiency: The administrative burden in healthcare is significant, and it can take time away from patient care. AI-powered tools can automate administrative tasks, such as documentation, appointment scheduling, and billing, allowing healthcare professionals to focus more on direct patient care. This streamlines workflows, reduces errors, and improves overall efficiency in healthcare delivery. EmpowerHealth provides massive cost savings by managing patient populations and handling large scale engagement, quickly and directly. 


In conclusion, revolutionizing healthcare through AI is not just about embracing technological advancements; it is about improving patient outcomes, enhancing efficiency, and delivering personalized care to Medicare patients. By leveraging AI's capabilities, healthcare providers can provide better treatments, improve diagnostic accuracy, predict health risks, enable remote patient monitoring, and streamline administrative processes. The future of healthcare is AI-driven, and it holds immense potential to transform care for Medicare patients, ensuring better health outcomes and a more sustainable healthcare system.

Read More
Medicaid Redetermination: How to Tackle the Largest Enrollment Challenge in Medicaid’s History

As MCOs are transitioning coverage for their beneficiaries, it’s no surprise that children and families are being heavily impacted by the Medicaid unwinding. For the eleven states reporting age breakouts for Medicaid disenrollment, children account for approximately three in ten (30%), according to KFF (formerly known as Kaiser Family Foundation).  

KFF finds that more than 5.3 million enrollees across all age groups have been disenrolled as of August 23; the research organization considers this number to be an undercount. In all, more than 15 million people are expected to lose Medicaid coverage during the redetermination process and more than 6 million individuals could end up without insurance coverage. 

In California, as of June, there were more than 15.5 million Medicaid enrollees, according to the Department of Health Care Services; that's down from more than 15.7 million in January. Just shy of 200,000 individuals were disenrolled due to procedural reasons, which can occur when paperwork isn’t completed appropriately or when letters about disenrollment are mailed to old addresses. Individuals who lose coverage for procedural reasons can have their coverage reinstated as long as they provide updated information to regulators within 90 days.  

Here are 4 additional findings about the loss of Medicaid coverage: 

  1. CMS has paused disenrollments in 12 states; this is intended to address issues related to procedural disenrollments, reports Healthcare Dive.  

  1. Loss of Medicaid coverage will have a significant impact on access to care for low-income individuals, in particular those with chronic conditions, reports STAT

  1. More than 100,000 Coloradans have lost Medicaid coverage; approximately half of these individuals lost coverage in June, reports CBS Colorado. Many lost coverage due to procedural reasons or because they don’t currently meet eligibility requirements.  

  1. When individuals call for help with the Medicaid redetermination process, they’re experiencing long hold times. For example, Montanans calling the state’s Medicaid helpline wait on hold for an average of 37 minutes, reports Montana Public Radio; that’s the third-longest wait time in the country. More than a third of calls to the helpline are abandoned, reports the media outlet. 

What can MCOs do? MCOs that are tasked with outreach to enrollees to capture updated information and determine their Medicaid eligibility can automatically connect with individuals and support them in the renewal process. 

EmpowerHealth can help. 

Our technology helps support human capacity for health insurers. EmpowerHealth increases reach without increasing costs. What health insurers get in return: Personalized, conversational engagement with beneficiaries. 

Contact us today to learn more.  

Read More
Extend Clinical Capacity and Patient Engagement to Improve Outcomes and Revenue

Article originated from Becker's ASC Review.

The demand for ambulatory surgical centers (ASCs) is increasing. Case in point: ASCs recently got the nod from the Centers for Medicare & Medicaid Services in terms of a proposed 2.6% payment increase. In addition, payers are directing members to ASCs to maintain lower costs and higher efficiency and quality. 

Gastroenterology is a highly represented specialty among ASCs, with 32% of all cases, according to a 2022 ASC benchmarking study. That’s followed by ophthalmology (26%), pain management (21%), and orthopedics (21%).   

 

Pre-operative challenges 

Clinical staff are spending far too many hours making calls to patients to ensure they’re ready for surgery—it's certainly not why they went to nursing school. In addition, this workflow is prohibitively expensive, especially when it’s a nurse making the phone calls. Automating outbound and inbound communications—and that can include phone calls or texting or chat—is a far better way to extend scarce resources.  

Patients rely on the ASC for two main reasons: A first-class, high-quality clinical outcome and an authentic human interaction. Digital health platforms with intelligent, AI voice solutions that reach 100% of patients can help extend the ASC’s reach. That results in streamlined pre-operative contact with patients that automatically flags pre-procedure care gaps. Communications are data-driven, hassle-free, dynamic, and customizable to the practice, which means staff can minimize time spent on administrative duties and instead focus on clinical care.

ASCs can rely on Care Angel's AI voice tools to confirm appointments, remind the patient of important guidelines and instructions about restricting food, liquids, and medications before the procedure, in addition to lining up a ride home after the procedure. These efforts will help to reduce cancellations and delays and optimize practice efficiency.

Patients often feel scared and uncertain—and overwhelmed by the type or amount of preparation needed before the surgery and the post-surgery recovery. Angel can augment clinical staff by contacting patients at precisely the right time intervals to remind them about key steps in their care journey while checking in at just the right time during the post-operative period. 

Early signs of adverse outcomes often present during the post-operative period. Angel helps by engaging via voice, text, or chat to check for signs of infection, such as elevated temperature, chills, sweats, and other symptoms indicating a problem. If there’s an issue, clinical staff is alerted and the patient can speak directly with a clinician—at the right time—avoiding complications. 

Angel works not to replace, but rather act as an extension to the practice, increasing the clinical capacity of care managers by as much as 600X, for a fraction of the cost.

 

Intelligent care management at scale

“Since CMS recently increased the number of approved procedures to 3,500 for ASCs, there’s been a rapid expansion of surgery center volume,” said Nick Martin, chief information officer and EVP of product at Care Angel.

“Surgical practices and outpatient care services can utilize Angel to further optimize efficiency and serve more patients. From delivering pre-operative services to patient information to post-operative assessments, with actionable data as the driver, Angel will improve workflow and reduce burden on clinical staff, which means they can practice at the top of their licenses,” he added.

Within an ASC, practice leaders, surgeons, clinical leadership, and administrators are concerned about balancing business and operational efficiency, while reducing cost and boosting revenue. They’re also focused on increasing clinical capacity, improving care quality, and optimizing the patient journey.  

With Angel, care plans, which include HIPAA-compliant patient validation and consent, can be customized for pre-operative and post-operative conversations that work with any ambulatory surgery procedure. Data and information collected can then be pushed to practice software or EHRs for real-time, actionable interventions when indicated.   

What that means for practices: Fewer missed surgeries and more patient throughput, without straining existing clinical staff. 

With Care Angel’s digital engagement services, ASCs can securely collect the right data, at the right time, and for the right reason. With access to the right information and resources, patients are well informed and educated about their health journey. 

 

 

Read More

Contact us

Would you like to receive more information about EmpowerHealth? Leave your email and we’ll contact you as soon as possible!